Student Support And Services

Student Support And Services

Student Services

Worried about making the transition to A Level, or settling in to a new environment? Don't be because at Malbank we pride ourselves on taking care of every individual. From the moment you enquire about a course, through to your final examinations, you will receive advice, support and encouragement that are second to none.

Our dedicated staff are on hand every step of the way to help you adapt to the demands of higher level study. They recognise that young adults have a lot to cope with, balancing new knowledge with the demands of modular exams, part-time jobs, and still squeezing in a social life.

Personal Study Mentor (PSM)

The tutorial system is your lifeline. You'll be allocated a Personal Study Mentor to help you out with any problems and advice, they will support you through the transition from GCSE to AS level.

The PSM is your first port of call for support and ultimately the person that will work closely with you to write your UCAS reference and help you decide on your future pathway.


Every fortnight there is an extended session where a range of activities and events provide information and guidance on  varied issues such as:

  • Driving safety
  • Anger management and self control
  • Drugs and alcohol
  • Sex and relationships
  • How to study effectively
  • Coping with exam stress 
  • Choosing and Applying to University 
  • Getting into employment 
  • Taking a year out 
  • Organising your finances 
  • Writing a personal statement and CV


Your subject teachers, PSM and Student services office are here to support your career aspirations and to advise you on the best possible route to your chosen profession. Students also have access to a UCAS/University Library located in the lower study room. This is supplemented by an independent careers guidance officer available to be booked out to discuss your future.

All help needed regarding careers guidance, employment, university, apprenticeships, job and gap years can be found in the key stage office.


Health and Welfare

We are also there to support you with any health and welfare issues that may arise during your time at Malbank. The Sixth Form Team, Student services and your Personal Study Mentors are on hand to deal with matters on a daily basis.